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Live Help Desk service helps you effectively
manage your customer service communications and ensure that all
customer service issues are resolved instantly. We can
enable your web sites to chat live with your visitors simply by
adding the provided chat button html to the web site pages and by
allowing operators to login into the provided operator client to
answer chats. This service integrates real-time traffic monitoring
with chat capability. Whenever a visitor first hits a page of your
website, you will immediately know the visitor's IP address or domain
name, which page on your site the user is viewing and if the user
used a search engine or referring site to get to your site you know
that information as well. You can even send a custom message to
the user to invite them to join you in a chat.
Live Help Desk service offers you a number of benefits such
as:
- Get qualified leads directly
- Know who is visiting your website in real-time
- Know about the visitor preferences and see what page they are
on
- Push a chat window out to them to engage them in a conversation
- Guide visitors through your website while they are there
- Combine target marketing with great personalized service
With this service, you can improve your sales leads,
resolve any technical problems, combine email and live web as a
powerful electronic sales tool, and do many more things
that improve your revenues and profits. Halona Technologies
can offer you the 24x7 live help desk support to help your
customers anytime no matter where they are from.
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